Frequently Asked Questions
Everything you need to know about your skate gear and orders.
How long does shipping take for complete skateboards?
Standard shipping typically takes 3-7 business days within the United States. International orders may take 10-21 business days depending on customs processing.
What is your return policy on used skateboards?
We accept returns on unused and un-skated items in their original packaging within 30 days. Unfortunately, once a board has been gripped or skated, it cannot be returned.
Do you ship your products internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout.
How do I know which deck size is right for me?
Generally, deck size is based on preference and shoe size. For beginners, an 8.0" or 8.25" deck is a versatile standard that works for most skating styles.
Are your skateboards suitable for absolute beginners?
Absolutely! Our 'Skateboarding Made Simple' series and high-quality completes are specifically designed to help beginners progress safely and effectively.
Can I track my order once it has been placed?
Yes, as soon as your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.